Tetra Pack Case Study
Differentiation
is the essence
of strategy, the prime source of competitive advantage. You earn money not just
by performing a valuable task but by being different from your competitors in a
manner that lets you serve your core customers better and more profitably.
The sharper your differentiation,
the greater your advantage. Consider Tetra Pak, a company that in 2010 sold
more than 150 billion packages in 170 markets around the world. Tetra Pak’s
carton packages extend the shelf life of products and eliminate the need for
refrigeration. The shapes they take—squares and pyramids, for example—stack
more efficiently in trucks and on shelves than most cans or bottles. The
packaging machines that use the company’s unique laminated material lend
themselves to high-volume dairy operations. These three features set Tetra Pak
well apart from its competitors and allow it to produce a package that more
than compensates for its cost.
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